Refund Policy

Please choose carefully…

We do not normally give refunds if you:

  • simply change your mind, or
  • make a wrong decision.

You can choose between a refund, exchange or credit where goods:

  • are faulty
  • have been wrongly described
  • are different from a sample shown to you, or
  • do not do what they are supposed to.

Please retain your receipt as proof of purchase.

Contact the Office of Fair Trading for more information
www.fairtrading.nsw.gov.au
Phone: 13 32 20